Discord is one of the world’s most popular communication platforms across multiple devices. However, as with all technology, sometimes there are some technical issues that can cause the software to not function the way it is intended. One of those issues may be the 500 internal server error, and here is how to fix it.
Believe it or not, a 500 internal server error, is not an error exclusive to Discord. Essentially what it is, is a status code that means something has gone wrong on the software’s server, but the server could not be more specific on what that exact problem is. It is very rare for this error to be caused by an issue on the user’s end since it is typically a server issue. However, below is what you should do to troubleshoot and try to resolve this issue.
Related: Is Discord down? Here’s how to check server status
The only real step you can take to address this issue is to clear your cache. Here is how to clear the Cache on Discord.
- How to clear Discord cache on PC
- Locate Discord in your AppData folder
- Within the Discord folder, you will find three folders titled: Cache, CodeCache, and GPUCache.
- You can select these folders and right-click to delete them.
- Finally, empty your recycle bin by right-clicking on it to fully delete these files from the system.
- Discord will then remake these folder’s on its next launch.
- How to clear Discord cache on Mobile
- For Android users, the process is as simple as locating the Discord app in your settings. After tapping on the app, it will pull up the app information page. At the bottom of this page you will be able to select a button that says Clear Cache. Once you do that you are good to go.
- For iPhone users, you will need to delete the Discord app from your phones strorage. Once the app has been deleted you can head to the App Store and reinstall it. This will effectivly clear Discord’s cache, and all you will need to do is sign back into the app.
If you have cleared Discord’s cache, and you are still receiving the error, then there is a very high chance, that the issue is on Discord’s end. To check the status of Discord’s servers, you can visit their server status site. Here they will provide information on if the servers are experiencing issues, and give estimates for how long it will take to get them fixed.
For more help with Discord, check out How to live stream in Discord right here on Pro Game Guides.